Containermultiservices.com

1. Overview

We accept returns for both defective and non-defective products within 30 days of delivery.

All returned items must be new and unused (new condition only).

2. Return Window

Returns must be requested within 30 days of delivery.
Any request after this period will not be accepted.

3. Return Eligibility

To qualify for a return, the item must meet all of the following conditions:

  • Must be new and unused only
  • Must be in original packaging and condition
  • Must not be modified, altered, or damaged by the customer
  • Must include proof of purchase

We accept returns for:

  • Defective items
  • Non-defective items (change of mind)

4. Exchanges

We do not offer exchanges under any circumstances.

If a different item is required, the original product must be returned and a new order placed.

5. Return Method

All returns must be sent by mail only following approval from our support team.

6. Return Shipping

  • A free return label is included with every order
  • Customers must use the provided return label
  • There are no return shipping fees

7. Restocking Fees

We do not charge any restocking fees.

8. Refund Process

Once your return is received and inspected:

  • We will confirm eligibility
  • Approved refunds will be issued to your original payment method
  • Refunds are processed within 10 business days after we receive the returned item

9. Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect:

  • Contact us immediately after delivery
  • Provide photos and order details for review

We will resolve the issue in accordance with this policy.

10. Order Cancellation

  • Orders may be canceled only before shipment for a full refund
  • Once shipped, orders cannot be canceled and must follow this return policy

Custom or modified containers are non-cancellable once production has started.

11. Contact Information

📧 Email: contact@containermultiservices.com

Business Hours:
Monday – Friday: 8:00 AM – 5:00 PM